Pegasus Lifts provides newer vehicles and specially trained drivers to transport vulnerable passengers. Count on us to get you or your patient safely and comfortably to the correct destination. We are a reliable, trustworthy solution for your special needs transportation. Matching the right vehicle to the right passenger circumstances is important and contributes to our efficiency and dependability.
Pegasus drivers provide superior customer service. The comfort and safety of our passengers is our priority. Drivers check passengers in and out of appointments and facilities, have the right paperwork, carry bags and any other items a passenger needs on their journey. Every passenger who needs specialty transportation is unique and has individual needs. We strive to meet those needs and exceed expectations.
All Pegasus drivers are certified in CPR/First Aid and have completed Defensive Driving Certification and PASS Basic Certification. The PASS program focuses on sensitivity training for drivers that aid passengers with special needs, subject areas include Customer Service, Communication and Stress Management, Americans with Disabilities Act (ADA), Bloodborne Pathogens and Disability Awareness.
The Pegasus fleet is made up of modern vehicles with the latest safety and accessibility features. For clients who use mobility devices such as wheelchairs and scooters, we have vans with lifts and wheelchair ramps. Sedans accommodate ambulatory passengers and those who use a walker and/or can transfer from a wheelchair into a standard passenger seat. For the comfort of our passengers, especially those with injuries or illness where cleanliness matters, our vehicles are very clean and serviced regularly to meet our high standards.
Our drivers check passengers into appointments and collect them when they are finished. Drivers find the passenger where they’re at, whether that’s a room in the hospital, a clinic on the top floor or just at the front door. When booking a trip with us, please provide the clinic, room or suite number in order to assist us in getting the passengers where they need to be and maintaining this high level of service. When you entrust your passenger to us, know that we will facilitate a smooth handoff.
Sometimes an injury or illness prevents a passenger from traveling long distances while sitting. Pegasus Lifts has an electric Ferno cot used to provide stretcher or gurney services. Drivers are specially trained so that passengers who cannot sit to travel in a wheelchair do so in comfort and with peace of mind. There will always be a driver and a stretcher assistant to accompany the passenger on this journey.